Terms of service
TERMS OF SERVICE
Last updated: 01 July 2026
Welcome to BestyBuys. By accessing or using our website (bestybuys.com), you agree to be bound by these Terms of Service. Please read them carefully.
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1. ABOUT US
BestyBuys is an e-commerce brand operated by Gulshan Ventures, based in Srinagar, Jammu and Kashmir, India. We sell family-focused general merchandise across India.
Website: bestybuys.com
Contact: support@bestybuys.com
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2. ELIGIBILITY
By using our website, you confirm that:
- You are at least 18 years of age, OR
- You are accessing under supervision of a parent/legal guardian
- You have the legal capacity to enter into a binding contract under Indian law
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3. ACCOUNT REGISTRATION
- You agree to provide accurate, current, and complete information
- You are responsible for maintaining the confidentiality of your account
- You are responsible for all activities under your account
- Notify us immediately at support@bestybuys.com of any unauthorized access
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4. PRODUCTS AND PRICING
- All products are subject to availability
- Prices are listed in Indian Rupees (INR) and include applicable taxes
- We reserve the right to modify prices without prior notice
- Product images are for representation; actual products may vary slightly
- We strive for accuracy but do not guarantee product descriptions are error-free
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5. ORDERS AND PAYMENT
Accepted payment methods:
- UPI (Google Pay, PhonePe, Paytm, BHIM)
- Credit/Debit Cards (Visa, Mastercard, RuPay)
- Net Banking
- Cash on Delivery (COD) — available on select pin codes
- EMI options on eligible cards
We reserve the right to:
- Refuse or cancel any order at our discretion
- Limit quantities per customer
- Verify orders before processing
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6. SHIPPING AND DELIVERY
- Standard delivery: 5-10 business days across India
- Express delivery (where available): 2-4 business days
- Delivery timelines may vary based on location and external factors
- Risk transfers to customer upon delivery
For detailed shipping information, visit our Shipping Policy page.
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7. RETURNS AND REFUNDS
Returns are governed by our Refund & Return Policy. By placing an order, you agree to the terms outlined in that policy.
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8. INTELLECTUAL PROPERTY
- All content on bestybuys.com (logos, images, text, designs) is the property of BestyBuys
- You may not copy, reproduce, or use our content without written permission
- "BestyBuys" and "Smart Families Shop at BestyBuys" are our trademarks
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9. USER CONDUCT
You agree NOT to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Upload viruses, malware, or harmful code
- Engage in fraudulent activities or chargebacks
- Use our content for competitive purposes
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10. LIMITATION OF LIABILITY
- BestyBuys is not liable for any indirect, incidental, or consequential damages
- Our maximum liability is limited to the value of the product purchased
- We do not guarantee uninterrupted website access
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11. PRIVACY
Your use of our website is also governed by our Privacy Policy. We respect your data and process it in accordance with applicable Indian data protection laws.
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12. CHANGES TO TERMS
We reserve the right to update these Terms at any time. Changes will be effective upon posting on this page. Continued use of the website indicates acceptance of updated Terms.
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13. GOVERNING LAW
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Srinagar, Jammu and Kashmir.
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14. CONTACT US
For questions about these Terms of Service:
Email: support@bestybuys.com
Response time: 24-48 hours
Business address: Srinagar, Jammu and Kashmir, India
By using bestybuys.com, you acknowledge that you have read, understood, and agree to these Terms of Service.
Smart Families Shop at BestyBuys.