Frequently Asked Questions

Browse our catalog, add items to your cart, and proceed to checkout. You can pay via UPI, Debit/Credit Cards, Net Banking, EMI, Paytm, or Cash on Delivery. Orders are confirmed instantly via SMS and email.

Yes — orders can be modified or cancelled within 12 hours of placement. WhatsApp us immediately at our support number with your order ID. Once the order is dispatched, cancellation is not possible.

We accept: UPI (PhonePe, GPay, Paytm), Debit & Credit Cards (Visa, Mastercard, RuPay), Net Banking, EMI (on eligible cards), Paytm Wallet, and Cash on Delivery across most pincodes.

Absolutely. All transactions are SSL-encrypted and PCI DSS compliant. Your card details are never stored on our servers. For extra safety, choose Cash on Delivery — pay only when you receive your order.

Any deducted amount is automatically refunded to your bank account within 2–5 business days. If you don't see the refund, WhatsApp us with the transaction reference number.

• Metro cities: 1–2 business days
• Tier-2 cities: 2–3 business days
• Tier-3 towns: 3–5 business days
• Remote/rural areas: 5–7 business days

Free shipping on all orders above ₹499. For orders below ₹499, a flat shipping fee of ₹49 applies.

We deliver to 500+ cities across India. Enter your pincode on the product page to check availability.

You'll receive an SMS and email with your tracking number once dispatched. Visit our Track My Order page or click the link in your email.

Yes! COD is available across most pincodes in India. Simply select "Cash on Delivery" at checkout and pay when your order arrives.

We offer 7-day no-questions-asked returns. Items must be unused, in original packaging with all tags intact.

WhatsApp us within 7 days of delivery with your order number. Our team will confirm eligibility and schedule a free pickup within 24–48 hours.

Refunds are processed within 3–7 business days after we receive and inspect the returned item.

• Opened personal care or beauty products
• Customised or personalised items
• Items marked "non-returnable" on the product page
• Items damaged due to misuse or mishandling

Yes, absolutely. Every product is sourced from verified, quality-checked suppliers. We personally test products before listing.

Each product page includes a detailed size chart. If you're unsure, WhatsApp us before ordering — we'll help you pick the right size.

WhatsApp us immediately with your order number and a photo. We will arrange a replacement or full refund within 24–48 hours at our expense.